PrimeLink encourages all business customers to familiarize themselves with our client portal. The client portal allows customers to keep the names and contact information for key personnel in their organization up to date at all times. Business customers are also able to submit trouble tickets concerning telephone or internet problems through the portal in a few easy steps. Customers can view the status of a ticket or new order in the PrimeLink system at any time.
For more information on our client portal or to get your personalized username and password sent to you, please contact us at 1-800-398-8145.
It is an easy, user-friendly way to stay up to date with your PrimeLink services!
The client portal user guide is available here: Client Portal User Guide
Please review and follow the link to the educational video: Client Portal Instructional Video
Just wanted to drop a note and let you know how happy Seeley Office is with our decision to partner with PrimeLink. The conversion to Fiber Optics has been a great decision and greatly improved our business flow. The customer service has been awesome and it’s a true local experience vs. our previous large corporate vendor. It’s been a pleasure working with PrimeLink and I encourage all potential new PrimeLink clients to really take a look at the savings and service- you won’t regret it.
Tim Seeley, Jr., Director of Business Development, Seeley Office Systems
Glens Falls, NY