PrimeLink encourages all business customers to familiarize themselves with our client portal. The client portal allows customers to keep the names and contact information for key personnel in their organization up to date at all times. Business customers are also able to submit trouble tickets concerning telephone or internet problems through the portal in a few easy steps. Customers can view the status of a ticket or new order in the PrimeLink system at any time.
For more information on our client portal or to get your personalized username and password sent to you, please contact us at 1-800-398-8145.
It is an easy, user-friendly way to stay up to date with your PrimeLink services!
The client portal user guide is available here: Client Portal User Guide
Please review and follow the link to the educational video: Client Portal Instructional Video
PrimeLink has been extremely responsive to our needs for both our voice communication, as well as our high speed internet service. PrimeLink is locally owned and operated and very willing to give back to the community in a number of ways, including sponsoring the Adirondack Thunder. We are very happy to have them as a supporter and service provider.
Brian Petrovek, Adirondack Thunder
Glens Falls, NY