Contact an Account Representative or Get Support 1-800-398-8145

Email Support From PrimeLink

For live customer support, please contact us at 1-800-398-8145.

Directions for Setting up Windows Live Mail

Click on the start button

Select all programs. Left click on Accessories. Left click on Windows Live Mail. It will go straight to the mail program.  Please follow the instructions below to configure Windows Live Mail.

Email Support

Left click on the small triangle just before the word home. From the menu, left click on Options, then left click on Email Accounts.

Email Support

Select add.

Left click to highlight email and left click on next.

Picture 3

Enter your email address, password and display name. Check the box to manually configure server settings. Left click on next.

Email Support

On this window, the server type is POP. The server address is as follows:

Do not check requires a secure connection (SSL).

Authenticate using it left as Clear Text.

Logon user name is what comes before the @ symbol in your email address. It is case sensitive.

Outgoing server is the same address as before:

Do not check requires a secure connection (SSL) and do not check requires authentication.

When this screen is completed, left click on next.

Email Support

This screen alerts you that the account has been setup in Windows Live Mail. Left click on finish.

Email Support

Left click on close and you will be at your inbox. Setup was completed successfully.

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I use Primelink for both internet and phone service at my business. I have a total of four incoming phone lines and a fax line, plus fiber optic internet. Any time that I have had a question, or concern, Primelink has gone above and beyond to address it. When I relocated my business, they were extremely accommodating in moving my entire phone system after hours on a weekend so that I did not have any business interruption. Five star service. Five star company.

Jack Helfgott, Owner, Yipes Auto Accessories
Plattsburgh, NY