Contact an Account Representative or Get Support 1-800-398-8145

Residential Internet and Phone Packages for Upstate NY and Beyond

Whether it's Broadband Internet Access, Voice Services, Or telephone systems, PrimeLink has the power to enhance your communications.
Man signing up for residential telephone services

Lifeline Assistance Program

The Lifeline assistance program offered by PrimeLink is a federal program that provides eligible households with a monthly discount on telephone service.
You are eligible for Lifeline Service if your household participates in one of the following: Medicaid, SSI, Supplemental Nutrition Assistance Program (SNAP), Home Energy Assistance Program (HEAP), Federal Public Housing Assistance (Section 8), & Others.

View Details
Women using home internet services in plattsburgh

Internet and Phone Packages

View Details
women calling Telecommunications Company

Local and Long Distance Telephone Service

With PrimeLink local and long distance telephone service you enjoy quality voice transmissions and proven reliability, all of the services you’ve come to expect, with the added advantages of savings, high quality, and immediate response to your concerns. PrimeLink provides you an affordable long distance telephone service with no gimmicks, hidden fees or special calling times.

View Details
man using home internet and phone services in Lake Champlain

Call Features

PrimeLink provides you with the following call features: Call Waiting, Cancel Call Waiting, Call Forwarding, Three Way Calling, Speed Calling, and Voicemail.

View Details

Save up to 30%, Get a Free Quote

  • This field is for validation purposes and should be left unchanged.

I have been very pleased with Primelink’s internet service. Downtime is minimal, customer support is helpful and responsive, and their pricing is competitive. They provide the personal service and follow-up you expect of a local provider.

Lance Wang, Village of Cambridge, Village Clerk
Cambridge, NY