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Unified Communication

Communicate more effectively with Accession

Accession enables you to integrate voice, instant messaging, video, and email into a single, cross platform user experience. Accession will become the primary means by which your employees communicate. Key benefits include:

  • Softphone enables voice communications, either within the client itself or integrated with the desk phone or mobile device
  • Corporate directory/contact management – communicate with a click of a mouse, via IM, voice, or video. Add and subtract contacts from in or outside your company, or integrate with your Outlook contacts
  • “Presence” capabilities – know the status of your co-workers real time – available, away, in a meeting, or offline – so you know the best way to reach them
  • Works with Windows and Mac- based operating systems
  • Visual voicemail – listen to your voicemails in any order
  • Integrate with Outlook email to see presence status and click to dial or chat
  • Integrate with CRM and business productivity tools such Salesforce, Sugar CRM, WebEx, and Google

Accession runs on Windows, Mac OS, Android and iOS

User interface enables contact management for calls and IM’s

User interface enables contact management for calls and IM’s

User interface enables contact management for calls and IM’s

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I use Primelink for both internet and phone service at my business. I have a total of four incoming phone lines and a fax line, plus fiber optic internet. Any time that I have had a question, or concern, Primelink has gone above and beyond to address it. When I relocated my business, they were extremely accommodating in moving my entire phone system after hours on a weekend so that I did not have any business interruption. Five star service. Five star company.

Jack Helfgott, Owner, Yipes Auto Accessories
Plattsburgh, NY

PrimeLink

PrimeLink