Contact an Account Representative or Get Support 1-800-398-8145

Contact PrimeLink for Reliable Phone and High Speed Internet Services in the North Country Region


We are open Monday-Friday 8:00 A.M. – 4:30 P.M.


Local: 518-324-5465 (518-324-LINK)
Toll Free Phone Number 1-800-398-8145


For info about our services or if you are interested in becoming a PrimeLink customer:

To change any information with your current account, or if you have any questions regarding your bill:

For technical support on Internet services:


PO Box 783
Champlain, NY  12919

Report an Issue

To report trouble with your Phone or Internet Service Please call 518-324-LINK. A Customer Service Representative will assist you with all of your service needs.

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PrimeLink has been extremely responsive to our needs for both our voice communication, as well as our high speed internet service. PrimeLink is locally owned and operated and very willing to give back to the community in a number of ways, including sponsoring the Adirondack Thunder. We are very happy to have them as a supporter and service provider.

Brian Petrovek, Adirondack Thunder
Glens Falls, NY