Contact an Account Representative or Get Support 1-800-398-8145

Contact PrimeLink for Reliable Phone and High Speed Internet Services in the North Country Region


We are open Monday-Friday 8:00 A.M. – 4:30 P.M.


Local: 518-324-5465 (518-324-LINK)
Toll Free Phone Number 1-800-398-8145


For info about our services or if you are interested in becoming a PrimeLink customer:

To change any information with your current account, or if you have any questions regarding your bill:

For technical support on Internet services:


PO Box 783
Champlain, NY  12919

Report an Issue

To report trouble with your Phone or Internet Service Please call 518-324-LINK. A Customer Service Representative will assist you with all of your service needs.

Have a Question?

  • This field is for validation purposes and should be left unchanged.

Save up to 30%, Get a Free Quote

  • This field is for validation purposes and should be left unchanged.

Just wanted to drop a note and let you know how happy Seeley Office is with our decision to partner with PrimeLink. The conversion to Fiber Optics has been a great decision and greatly improved our business flow.  The customer service has been awesome and it’s a true local experience vs. our previous large corporate vendor.  It’s been a pleasure working with PrimeLink and I encourage all potential new PrimeLink clients to really take a look at the savings and service- you won’t regret it.

Tim Seeley, Jr., Director of Business Development, Seeley Office Systems
Glens Falls, NY