Contact an Account Representative or Get Support 1-800-398-8145

Client Portal Educational Materials & User Guide

PrimeLink encourages all business customers to familiarize themselves with our client portal.  The client portal allows customers to keep the names and contact information for key personnel in their organization up to date at all times.  Business customers are also able to submit trouble tickets concerning telephone or internet problems through the portal in a few easy steps.  Customers can view the status of a ticket or new order in the PrimeLink system at any time.

For more information on our client portal or to get your personalized username and password sent to you, please contact us at 1-800-398-8145.

It is an easy, user-friendly way to stay up to date with your PrimeLink services!

The client portal user guide is available here: Client Portal User Guide

Please review and follow the link to the educational video: Client Portal Instructional Video

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I would highly recommend Primelink to anybody looking for internet or phone service. We have been with them for over 14 years for our business service. The customer service is awesome, as well as all the employees that work there. The company is well known throughout the community because of all their generous donations.

Carol Carpenter, Owner, Liquor & Wine Warehouse
Plattsburgh, NY

 

PrimeLink

PrimeLink