PrimeLink encourages all business customers to familiarize themselves with our client portal. The client portal allows customers to keep the names and contact information for key personnel in their organization up to date at all times. Business customers are also able to submit trouble tickets concerning telephone or internet problems through the portal in a few easy steps. Customers can view the status of a ticket or new order in the PrimeLink system at any time.
For more information on our client portal or to get your personalized username and password sent to you, please contact us at 1-800-398-8145.
It is an easy, user-friendly way to stay up to date with your PrimeLink services!
The client portal user guide is available here: Client Portal User Guide
Please review and follow the link to the educational video: Client Portal Instructional Video
I have been very pleased with Primelink’s internet service. Downtime is minimal, customer support is helpful and responsive, and their pricing is competitive. They provide the personal service and follow-up you expect of a local provider.
Lance Wang, Village of Cambridge, Village Clerk