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PrimeLink News

Mandatory 10-Digit Dialing Coming in the 518 Area Code

Posted in General

Starting this summer, all telephone calls made in our area code will require the person making the call to include the area code when dialing.  Why?  Because the number of phone numbers available in our area are running out, a new area code (838) is being added to the area currently served by 518.  This is known as an area code overlay.  Get ready to change the way you dial your calls.  As of August…

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Champlain Telephone Company and PrimeLink Recognized by the NYS Public Service Commission

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Plattsburgh, NY- The New York State Public Service Commission recently awarded both PrimeLink and parent company Champlain Telephone Company, with their annual commendation for excellence in service quality to consumers during 2015. Each year, the commission recognizes telephone companies that provide exemplary service to their customers.  The criteria include evaluation of “customer trouble report rates” (CTRR) and the number of consumer complaints received by the Commission.  Among its standards for recognition, the PSC requires that…

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PrimeLink Continues Expansion in Saratoga

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Saratoga Springs, NY- PrimeLink, Inc, a regional telecommunications company with offices in Champlain, Plattsburgh, and Queensbury, NY has continued to grow its fiber optic network infrastructure in the City of Saratoga and expand the number of businesses currently benefitting from the advanced services available. All services are brought to the end user with a 100% fiber optic network.  This availability of fiber optic technology will provide Saratoga with the most advanced transport medium available in…

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PrimeLink and Champlain Telephone Company Receive Commendation from Public Service Commission

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Plattsburgh, NY- The New York State Public Service Commission recently awarded both PrimeLink and parent company Champlain Telephone Company, with their annual commendation for excellence in service quality to consumers during 2011. “This commendation reflects the commitment of both companies to overall service quality and dedication to our customers,” said Trent Trahan, CEO and President of Champlain Telephone Company. “This is definitely a tribute to the PrimeLink and Champlain Telephone employees who work hard to…

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PrimeLink Announces Hiring of Account Executive

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Glens Falls, NY- Greg MacConnell, President and General Manager of PrimeLink, has announced the hiring of Mark P. Sidoti as Account Executive with PrimeLink. Sidoti brings over 20 years of diversified business to business sales experience to the well-known telecommunications company. Mark was most recently an Account Executive with Time Warner Cable Business Class serving the North Country Region. Prior to this, Sidoti held positions in the insurance and payroll industries serving Warren, Washington, and…

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PrimeLink Recognized With State Level Marketing Award

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Plattsburgh, NY- PrimeLink, Inc, a local leader in the telecommunications industry, was recently honored with an ONYX Marketing Award. This award was presented by the New York State Telecommunications Association (NYSTA) during the organization’s annual conference held June 2-4, 2014 in Canandaigua, NY. The ONYX (Observing NY’s Excellence in Marketing) award received by PrimeLink recognized the business in the Print Collateral category for a direct mail piece, promoting the company’s expansion into Warren and Washington…

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