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Unified Communication

Communicate more effectively with Accession

Accession enables you to integrate voice, instant messaging, video, and email into a single, cross platform user experience. Accession will become the primary means by which your employees communicate. Key benefits include:

  • Softphone enables voice communications, either within the client itself or integrated with the desk phone or mobile device
  • Corporate directory/contact management – communicate with a click of a mouse, via IM, voice, or video. Add and subtract contacts from in or outside your company, or integrate with your Outlook contacts
  • “Presence” capabilities – know the status of your co-workers real time – available, away, in a meeting, or offline – so you know the best way to reach them
  • Works with Windows and Mac- based operating systems
  • Visual voicemail – listen to your voicemails in any order
  • Integrate with Outlook email to see presence status and click to dial or chat
  • Integrate with CRM and business productivity tools such Salesforce, Sugar CRM, WebEx, and Google

Accession runs on Windows, Mac OS, Android and iOS

User interface enables contact management for calls and IM’s

User interface enables contact management for calls and IM’s

User interface enables contact management for calls and IM’s

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I wanted to express my gratitude for your efforts involved in getting fiber to our facility. It has been a very pleasurable experience, from the beginning.  It is evident that Primelink professionals are very happy performing the jobs that they do, caring about the company and the customer.  Thus far, we have interacted with a number of people from the company, whether it during a company introduction, contract discussion, scheduling, installation and integration, or even an impromptu visit by the President-every person we have met, talked and worked with, has demonstrated that Primelink is a company that truly is a partner for success!

Karen Pratt, Director, Washington County Information Technology
Fort Edward, NY

PrimeLink

PrimeLink