Contact an Account Representative or Get Support 1-800-398-8145

Contact PrimeLink for Reliable Phone and High Speed Internet Services in the North Country Region

Hours

We are open Monday-Friday 8:00 A.M. – 4:30 P.M.

Telephone

Local: 518-324-5465 (518-324-LINK)
Toll Free Phone Number 1-800-398-8145

Email

For info about our services or if you are interested in becoming a PrimeLink customer: sales@primelink1.com

To change any information with your current account, or if you have any questions regarding your bill: service@primelink1.com

For technical support on Internet services: helpdesk@primelink1.com

Mail

PO Box 783
Champlain, NY  12919

Report a Trouble

To report a trouble with your Phone or Internet Service Please call 518-324-LINK. A Customer Service Representative will assist you with all of your service needs.

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I have been very pleased with Primelink’s internet service. Downtime is minimal, customer support is helpful and responsive, and their pricing is competitive. They provide the personal service and follow-up you expect of a local provider.

Lance Wang, Village of Cambridge, Village Clerk
Cambridge, NY

PrimeLink

PrimeLink